Returns and Exchanges
At MFJ Enterprises Inc, we stand behind our electronics with a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may return the item in its original condition for a full refund or exchange.
Request an RMA
Contact our technical support team to obtain a Return Merchandise Authorization (RMA) number before shipping any items back to our facility.
Pack Securely
Place the electronic device in its original packaging, ensuring all manuals, power cables, and accessories are included to avoid restocking fees.
Label and Ship
Clearly write your RMA number on the outside of the shipping box and send the package via a trackable carrier to our headquarters.
Inspection and Refund
Once received, our technicians will inspect the hardware for functionality, and your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing